Kintech Engineering – Sistemas para medição de vento e solar-Data Loggers Used by Professionals for Wind & Solar Resource Assessment Kintech Engineering – Sistemas para medição de vento e solar-Data Loggers Used by Professionals for Wind & Solar Resource Assessment
Kintech Engineering – Sistemas para medição de vento e solar-Data Loggers Used by Professionals for Wind & Solar Resource Assessment

Return Merchandise Authorization (RMA) Notification

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  • Return Merchandise Authorization (RMA) Notification

To initiate a return and obtain a Return Merchandise Authorization (RMA), please fill in the form below. As soon as you send the below request an RMA number will be generated automatically and send to your email address. Make sure that this RMA number is clearly visible on the package that you send to us.

If you have any questions or concerns, feel free to reach out to our customer service team at support@kintech-engineering.com.









    Where to ship

    You should use the following address when returning products for service/repair:
    Kintech Instruments S.L.
    Avd. Anselmo Clavé 37-45
    50004, Zaragoza, Spain

    Salex tax number: B56281843

    Important: If you are shipping products to us from outside the European Union, please notify our logistics department via email on logistics@kintech-engineering.com before dispatching your shipment. This advance notice will help facilitate customs clearance and avoid potential delays.

    Terms and Conditions

    To streamline our service and maintenance processes, we are implementing a fixed minimum fee of €350 for the service or repair of any returned data loggers.

    This fee covers the administrative, handling, and diagnostic costs associated with the inspection of returned units.

    We remain committed to providing efficient, high-quality service to ensure your equipment continues to perform at its best.

    Thank you for your understanding and continued trust in our products and services.

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