Return Merchandise Authorization (RMA) Notification

To initiate a return and obtain a Return Merchandise Authorization (RMA), please fill in the form below. As soon as you send the below request an RMA number will be generated automatically and send to your email address. Make sure that this RMA number is clearly visible on the package that you send to us.

If you have any questions or concerns, feel free to reach out to our customer service team at support@kintech-engineering.com.








Where to ship

You should use the following address when returning products for service/repair:
Kintech Instruments S.L.U
Avd. Anselmo Clavé 37-45
50004, Zaragoza, Spain

Terms and Conditions

In order to streamline our service and maintenance processes, we would like to inform you that a fixed service/repair cost of minimum €350 will be applied when customers return any of our data loggers for service/repair.

This fixed cost is intended to cover administrative and handling expenses associated with the inspection and diagnosis of the returned data loggers. Please be assured that we are committed to providing efficient and high-quality service to ensure the optimal performance of your equipment.

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